XiO Cloud® Provisioning and Management Service

User Guide

The XiO Cloud® service is an IoT (Internet of Things) based platform for remotely provisioning, monitoring, and managing Crestron® devices across an enterprise or an entire client base. Built on the Microsoft® Azure® software platform and utilizing Microsoft's industry‑leading Azure IoT Hub technology, XiO Cloud enables installers and IT managers to deploy and manage thousands of devices simultaneously. Unlike other virtual machine‑based cloud solutions, Azure services provide unlimited scalability to suit the ever‑growing needs of an enterprise.

XiO Cloud supports a direct device-to-cloud connection via the Azure IoT Hub without requiring any additional hardware. The service allows for devices to be configured before they are shipped to the installation site. Enterprises can also integrate XiO Cloud into their existing single sign-on (SSO) identity provider to streamline access credentials.

Where other cloud management solutions are focused on a narrow set of devices and functions, XiO Cloud brings the efficiency of cloud management to dozens of device models—ranging from configured UC solutions to custom‑programmed control systems—all in a single interface. Support for new devices is made available via service updates. For a list of devices that are currently supported by the service, refer to Works with XiO Cloud.