Third-Party Devices

The following third-party devices are supported by the XiO Cloud® service via the Crestron Connected® protocol or the Crestron XiO Cloud™ Third-Party Device Monitoring Gateway.

NOTE: Third-party device support requires an XiO Cloud Premium subscription. For more information on using third-party devices with the XiO Cloud service, refer to the XiO Cloud® Service Third-Party Device Monitoring Configuration Guide.

Crestron Connected Devices

Supported third-party devices that use the Crestron Connected® communications protocol can be claimed to the XiO Cloud service directly without requiring a Crestron control system.

For a list of third-party device models that have been certified to connect to XiO Cloud, refer to the Crestron Connected Devices web app.

Crestron Driver Devices

The XiO Cloud® service provides monitoring capabilities for supported third-party devices within a Crestron® system using the Crestron Drivers framework. The devices will appear in the XiO Cloud service and need only to be claimed to start monitoring.

Crestron Driver support in XiO Cloud is available for the following device types:

  • A/V Receivers
  • A/V Switchers
  • Audio Mixers
  • Blu-ray® Disc Players
  • Cable Boxes
  • Displays
  • Polycom® Video Codec
  • Projectors
  • Video Servers

To view the available Crestron Drivers for these device types, visit the Crestron Driver Portal at drivers.crestron.io.

Third-Party Device Monitoring Gateway Software

Crestron XiO Cloud™ Gateway Software provides expanded configuration and monitoring capabilities for supported third‑party devices not connected directly to a Crestron® control processor. This configuration allows for monitoring via Ping, TCP, SNMP, and the Crestron Drivers framework over Ethernet.