Delete Crestron Drivers

Delete Crestron Drivers to remove them from the system or to update the Crestron Driver. Drivers that are downloaded from the Crestron Driver portal and drivers that are side-loaded are deleted differently.

Delete a Downloaded Crestron Driver

To delete a downloaded Crestron Driver, follow these steps:

  1. Remove all devices in the Crestron Home system that use the Crestron Driver.

    NOTE: If a device that uses the driver remains in the system, the driver will not be removed from the system and the updated driver will not be downloaded.

  2. Restart the Crestron Home processor. The Crestron Driver is removed from the system after the processor restarts.

Delete a Side-Loaded Crestron Driver

Delete a side-loaded Crestron Driver to remove the driver from the system or to upgrade side-loaded drivers.

To delete a side-loaded Crestron Driver, follow these steps:

  1. Connect to the Crestron Home processor over FTP or by using the File Manager tool in Crestron Toolbox.
  2. Navigate to the Crestron Home processor's \User\ThirdPartyDrivers\Storage\Rad directory.
  3. Delete the Crestron Driver from the directory.
  4. Restart the Crestron Home processor. The Crestron Driver is removed from the system after the processor restarts.