Update Crestron Drivers

Update Crestron Drivers to enable new functionality that was implemented when the driver was updated. Drivers that are downloaded from the Crestron Driver portal and drivers that are side-loaded are updated differently.

Update a Downloaded Crestron Driver

When a Crestron Driver device is added to the system, a copy of the driver is stored in the Crestron Home processor. The driver is not updated automatically when an updated version of the Crestron Driver is available on the Crestron Driver portal.

To update a downloaded Crestron Driver, follow these steps:

  1. Remove all devices in the Crestron Home system that use the Crestron Driver.

    NOTE: If a device that uses the driver remains in the system, the updated driver will not be downloaded.

  2. Restart the Crestron Home processor. The Crestron Driver is removed from the system after the processor restarts.
  3. Go to Pair Devices > Third Party. Wait for the Crestron Home processor to update the list of Crestron Drivers.
  4. Add the device to a room. For details, refer to Add a Driver Device to a Room.
  5. Tap the gear button next to the device name to confirm that the device was added with the updated driver. The About tab displays the driver version.

Update a Side-Loaded Crestron Driver

To update a side-loaded Crestron Driver, follow these steps:

  1. Delete the side-loaded Crestron driver from the Crestron Home system. For details, refer to Delete Crestron Drivers.

  2. Restart the Crestron Home processor. The Crestron Driver is removed from the system after the processor restarts.
  3. Side-load the Crestron Driver onto the Crestron Home processor. For details, refer to Load Crestron Drivers.