Pair Imported Devices

After the configuration is deployed, imported devices are added to the system as Virtual Devices. The Virtual Devices are indicated by an orange triangle over the device icon and a"Missing Device" message. If a serial number is entered for the device in the Crestron Home Configurator, it is shown next to the missing device text.

Virtual Gateway Example

Virtual Device Example

Replace a Virtual Gateway

To replace a virtual gateway:

  1. On the Setup screen, select Pair Devices or and then select Manage Gateways.

    NOTE: To rescan the network, select Recheck Network.

  2. The Virtual Gateway is displayed in the Gateways in System menu with a yellow triangle on the device icon. To add a gateway, select a gateway and then select Add.

  3. When the gateway is added it can replace a virtual device or it can be added as a new gateway. To add the gateway, do either of the following:

    1. Replace a Virtual Gateway: To replace a Virtual Gateway, select Yes. The data stored in the Virtual Gateway is transferred to the new gateway.

    2. Add as a New Gateway: To add the gateway without replacing the Virtual Gateway, select No. Devices may need to be manually added to the system and then programmed.

  4. In the Virtual Gateway List, select a gateway and then press OK.

  5. The system may display prompts to create a Common Device Password or to enter device credentials. For details, refer to Secure Device Connections and System Detail and Password Configuration.

    1. Create a Common Device Password: If the Common Device Credentials are not set, enter a password for the chdevice user and then select OK. The system will create the Common Device username (chdevice) and password on the gateway.

    2. Enter Device Credentials: If administrator credentials were set on the device, enter those credentials and then select OK. The device credentials are required for the system to create the chdevice user on the device.

  6. Configure the gateway after it is added to the system. Tap the gear button next to the device name to display a Settings dialog box. For details, refer to Device Settings.

Replace a Virtual Device

To replace a virtual device:

  1. In the Device Types menu, select Crestron Wireless or Crestron Wired and Wi-Fi. For details, refer to Pair Devices.

  2. In the Select a room menu, select a room with the Virtual Device. The Virtual Device is displayed in the room with a yellow triangle on the device Icon.

  3. Select a device and then select Add.

  4. When the device is added it can replace a virtual device or it can be added as a device. To add the device, do either of the following:

    1. Replace a Virtual Device: To replace a Virtual Device, select Yes. The data stored in the Virtual Device is transferred to the new device.

    2. Add as a New Device: To add the device without replacing the Virtual Device, select No.

  5. In the Virtual Device List, select a device and then press OK.

  6. Configure the device after it is added to the room. Tap the gear button next to the device name to display a Settings dialog box. For details, refer to Device Settings.