Engravings Order Tab

The Engravings Order tab displays a list of the interfaces in the system that contain engravings.

Each interface in the list contains values for Add to Cart, Interface Name, Selection, Room, Model, Type, Last Modified, and Quantity.

NOTES:

  • New items are automatically added to the cart.
  • After an order has been placed:
    • If a new item is added to the configuration after an order was placed, the new item is added to the cart and a new order must be placed.
    • If a modification was made to an item after an order was placed, the modified item is automatically added to the cart and a new order must be placed.

To order engravings:

  1. If necessary, modify the items in the cart.

    NOTE: This may be necessary if placing an order for part of the configuration.

    1. Click the blue arrow next to the interface name to view the engravings for the interface.

    2. Select the buttons to include in the order for the interface. The default selection is to include all buttons for the interface.

      NOTES:

      • Click Select Full Interface to include all buttons for the interface.
      • Click Edit Design to change the button layout or engraving text for the interface. Click Update Cart to accept the changes and update the order.
    3. For Horizon® 2 devices, select Engraving order engravings or Engraving and Device from the Engraving Type drop-down menu to include the Horizon 2 device and the engraving in the order. Horizon 2 devices configured with Standard Engraving are not displayed on the Engravings Order tab.

    4. Click Checkout.
  2. Enter the project and billing information:

    1. In the Project Information section, enter the PO Number for the project and add any comments that are required for the order.

    2. Click Billing Information and then enter the required billing information.

      NOTE: If the shipping address is different from the billing address, deselect Same As Billing and then enter the shipping address.

    3. Click Review Order.

  3. Review and confirm the order:

    1. Verify the PO number, billing information, and shipping information. To make changes, click Edit Billing/Shipping.
    2. Verify that the order listed in the table is correct. To make changes, click Back to Cart.
    3. Click Email Order to complete the order. A confirmation message is displayed and an email is sent to the dealer that includes details about the engraving order.

      NOTES:

      • To submit the engraving order, forward the email to the Engraving Order Processing department (engraving@crestron.com).
      • The engraving file is for Order Processing use only. The Crestron Studio application will not be able to open the file.