Device Gateways

Add Crestron Wireless devices to the Crestron Home system. Gateways are used to add additional devices to the system.

To view the Gateways screen, select Pair Devices on the Setup screen or on the setup menu and then select Manage Gateways.

NOTE: To migrate infiNET EX devices to a different gateway, refer to Migrate Crestron Wireless Devices to a Different Gateway.

Add a Gateway

To add a gateway to the system:

  1. In the Device Types menu, select Manage Gateways. The local network is scanned for gateways. Discovered gateways are displayed in the Gateways on Network menu.

    NOTE: To scan the network for new gateways, select Recheck Network.

  2. In the Gateways on Network menu, select a gateway and then select  Add.

  3. Enter a name for the gateway and then select OK.
  4. Configure the gateway after it is added to the system. Tap the gear button next to the device name to display a Settings dialog box. For details, refer to Device Settings.

Add a Crestron Wireless Gateway to the System

Tip: With Crestron Home firmware 3.014.0087 or higher, the default actions for devices that were previously acquired to an external wireless gateway has changed. These changes were made:

Acquired devices:

  • Devices that are acquired to the gateway prior to adding the gateway to Crestron Home will remain acquired. If these devices are online, they can be assigned to a room without being re-pairing.

  • Devices acquired to the gateway while Crestron Home is offline will remain acquired when Crestron Home is brought back online. If these devices are online, they can be assigned to a room without being re-pairing.

  • Acquired devices that have not been assigned to a room will be displayed in the Device List.

  • If a gateway is deleted from the system, acquired devices will be unacquired by the gateway.

Acquire mode:

  • A gateway can enter Acquire mode from outside of the Crestron Home Setup app. For example, using Crestron Toolbox™ software or the Acquire button on the gateway.
  • Make sure that only one gateway is in Acquire mode at a time.

Note: Depending on Crestron Home firmware and gateway firmware versions, the gateway may connect using a secure connection and you may be prompted to create the Common Device Password and to enter credentials for the device. For details, refer to Secure Device Connections and System Detail and Password Configuration.

To add a wireless gateway:

  1. In the Gateways on Network menu, select a wireless gateway and then select  Add.

  2. If prompted, create a Common Device Password for the Crestron Home processor and then select OK. The username is "chdevice". The Create a Common Device Password dialog is displayed when the Common Device password is not created in the control processor settings.

  3. If prompted, enter admin credentials for the gateway and then select OK. The Please Enter Device Credentials dialog is displayed when an administrator-level user exists on the gateway. The credentials are required to add the "chdevice" user to the gateway.

    Notes:

    • Entering device credentials is typically required for gateways where the first connection was made using Crestron Toolbox™ software or the Web UI and login credentials were created.
    • If the "chdevice" user exists on the gateway, consider the following:

      • The gateway password matches the Common Device Password set in the Crestron Home system, there will not be a prompt for device credentials.

      • The gateway password does not match the Common Device Password set in the Crestron Home system, the password on the gateway will be changed to the password set on the Crestron Home system.

  4. Enter a descriptive name for the gateway and then select OK.

  5. Configure the device after it is added to the system. Tap the gear button next to the device name to display a Settings dialog box. For details, refer to Device Settings.

Add a DALI Gateway

To use DALI loads in the system, Configure the DIN-DALI-2 and then Add the DALI Gateway.

Configure the DIN-DALI-2

Use the DALI Commissioning Tool in the Crestron Toolbox™ application to configure the DIN-DALI-2. For more details, refer to the Crestron Toolbox help file at help.crestron.com/toolbox.

To configure the ballasts:

NOTES:

  • The settings for Current Level, Fade Rate, Fade Time, Power On Level, Override Level, and Scenes are not utilized by the Crestron Home system. Even though these settings are not utilized, it may be desired to configure these settings.
  • Scenes and fade time are configured using the Crestron Home Setup app.
  • The settings for Power On Level and Override Level will affect ballast behavior from events that occur outside the Crestron Home system. For example, the DALI ballasts will turn on according to the Power On Level or Override Level settings after a power outage or if Override mode is activated.
  1. In Ballast Settings - Properties, set these properties:
    1. Name: Enter a user-friendly name for the ballast. The name is displayed in the Crestron Home Setup app.
    2. Minimum Level: The lowest light level for the ballast.
    3. Maximum Level: The highest light level for the ballast.
  2. In Ballast Settings - Groups, assign a group for the ballast. When configuring Groups, consider the following:

    • The Crestron Home system imports all DALI groups on Loop 1 and Loop 2 into the system.
    • DALI groups function as individual loads.
    • Ballasts cannot be controlled individually by the Crestron Home system.
    • Ballasts that are not part of a group cannot be controlled.
  3. Save the ballast settings.

Add the DALI Gateway

Add the DALI gateway to the system. When the DIN-DALI-2 is added to the system, the configuration for the DALI groups is imported. It may take several minutes for the configuration to load.

NOTES: 

  • Use Ethernet to connect the DIN-DALI-2 to the Crestron Home system.
  • The Cresnet® communication port on the DIN-DALI-2 cannot be used in the Crestron Home system. Do not make connections to this port.

To add a DALI gateway:

  1. In the Gateways on Network menu, select a DIN-DALI-2 and then select Add.

  2. Enter a name for the DIN-DALI-2 and then select OK.

  3. Configure the device after it is added to the system. Tap the gear button next to the device name to display a Settings dialog box. For details, refer to Device Settings.

After the DALI gateway is added, add the DALI groups to rooms from the Pair Devices menu. For details, refer to DALI Groups.

Remove a Gateway from the System

NOTES:

  • Removing a gateway also removes all devices acquired by that gateway.
  • Devices acquired by a wireless gateway will be unacquired.
  • Internal Gateways cannot be removed.

To remove a gateway from the system:

  1. Select a gateway device.
  2. Select < Remove.