Reset to Factory Defaults

Use the Factory Reset screen to remove all settings from the Crestron Home processor and to reset it to the factory default settings. Data that is stored on the myCrestron Residential Monitoring Service is handled differently depending on the factory reset method used.

NOTE: If the Crestron Home system is unresponsive, use the front panel controls to factory reset the Crestron Home processor. For details, refer to Restore a Crestron Home Processor to Factory Settings.

To view the Factory Reset screen, select Settings System Settings Icon > System Configuration > Factory Reset.

To reset the Crestron Home processor to its factory default settings:

NOTES:

  • All configured settings and all devices that are paired with the Crestron Home processor are erased during a factory restore.
  • If required, download the backup files from the myCrestron Residential Monitoring Service before proceeding.
  • The Crestron Home processor reboots during the factory reset process.
  • Reset: Tap and hold the Reset button for 3 seconds to reset the control processor to the factory default settings. The control processor will remain registered with the myCrestron Residential Monitoring service and system data, such as system backups, that is stored on the myCrestron Residential Monitoring Service is retained.

  • Reset & Delete: Tap and hold the Reset & Delete button for 3 seconds to reset the control processor to the factory default settings, delete the control processor from the myCrestron Residential Monitoring Service, and delete system data, such as system backups, that is stored on the myCrestron Residential Monitoring Service.

    CAUTION: Data cannot be recovered after it is deleted from the myCrestron Residential Monitoring Service.

  • Cancel: Cancel the factory restore and close the dialog.