System Detail and Password Configuration

Use the System Detail & Password Configuration screen to update the system information and to change the Advanced User Password and Admin password used to access the configuration screens.

To view the System Detail & Password Configuration screen, select Settings System Settings Icon > System Configuration > System Info & Passwords.

Admin Password

The Admin password is used to allow access to set up and configure the Crestron Home processor. The admin username and password are set by the dealer during the initial processor setup or after the passwords are reset.

To change the Admin password:

  1. Tap Change to set a new Admin password. A pop-up dialog box is displayed.
  2. Enter a new password.
  3. Tap OK to confirm the change to the password.

CAUTION: Once an admin password is set, installer configuration mode may not be accessed without entering the password.

Advanced User Password

To set or change the Advanced User password:

NOTE: The Admin Password and the Advanced User Password may not be the same.

  1. Tap Set to set the Advanced User password or Change to change the Advanced User password. A pop-up dialog box is displayed.
  2. Enter the Admin Username and Admin Password and then enter the new Advanced User password.
  3. Tap OK to confirm the password.

Remove the Advanced User Password

To remove the Advanced User password, tap Remove and then tap OK.

User Interface Device Password

The User Interface Device Password allows user interface devices (Crestron touch screens, TSR-310 handheld remotes, iOS® devices, and Android™ devices) to join the Crestron Home system. User interface devices cannot connect to the Crestron Home system if the User Interface Device Password is not set.

To change the User Interface Device password:

  1. Tap Enable to set the User Interface Device Password or Change to change the User Interface Device Password. The Enter UI Device Password dialog displays.

  2. Enter the required credentials for the Admin in the Admin Username and Admin Password fields and then enter the User Interface Device password in the UI Device Password and Confirm Password fields.
  3. Tap OK to continue or Cancel to exit without saving changes.

Device Port

Use the Device Port setting to change the Secure Device Port or to toggle the Legacy Device Port.

  • Secure Device Port: Used to communicate with Crestron User Interface Devices. The default port is 50001. Change the Secure Device Port if the default port is in use by the ISP and cannot be forwarded.

    NOTE: On User Interface Devices, the term Local Port is used in place of Device Port.

  • Legacy Device Port: Used to communicate with TSW-xx52 touch screens, CEN-TRACK AM/FM/XM devices, and Remote Trigger and Listen modules. If these devices are not in the system, the Legacy Device Port is automatically disabled.

To change the Device Port:

  1. Select Change.

  2. Configure the port settings:

    • Secure Device Port: To change the port, enter a port number.

    • Legacy Device Port: To turn on or off, select or deselect Legacy Device Port Enabled.
  3. Select OK.
  4. Update the port on all Crestron User Interface Devices. For details, refer to User Interface Devices.

Common Device Password

The Common Device Password allows devices that support authentication to be added to the Crestron Home system.

NOTE: The Common Device Password must be at least 8 characters.

Set the Common Device Password using one of these methods:

  • Use the System Detail & Password Configuration screen to set the password (recommended).
  • Add a device that supports the Common Device Password to the system. You will be prompted to set the Common Device Password. For details, refer to Secure Device Connections.

To set or change the Common Device Password:

  1. Tap Set to set the Common Device Password or Change to change the Common Device Password. The Change Common Device Password dialog displays.

  2. Enter the required credentials for the Admin in the Admin Username and Admin Password fields and then enter the Common Device password in the New Password and Confirm Password fields.

    NOTE: If the Common Device Password is changed, the password for all devices that use the Common Device Password is automatically updated.

  3. Tap OK.

System Information

The system information is used to describe the name of the system and to provide information about the dealer that set up the system.

NOTE: Ensure that the dealer information is kept up to date, as this information is needed to place custom engraving orders through the Crestron Home system.

  • System Name: Enter a name for the system. For example, the homeowners name or address.
  • Dealer Name: Enter the Crestron dealer responsible for the system installation.
  • Dealer Phone #: Enter the phone number of the Crestron dealer responsible for the system installation.
  • Dealer Email: Enter the email address of the Crestron dealer responsible for the system installation.

To return to the previous screen, tap  Back.