Control Media

Use the audio and video tiles to control the media in the room.

Video

Select and control video sources in the room.

Use the Video tile to display video source status and control video sources.

  • Status: Indicates that video is playing in the room or that video is off. The status displays the name of the source that is playing and if multiple video sources are playing in the room.
  • Menu icon : Available when there are multiple displays in a room. To control an individual display, tap  menu.

Video - Off

Video - On (One Source Playing)

Video - On (Two Sources Playing)

Play a Video Source - One Display in Room

  1. Tap the Video tile.

  2. Tap a source to watch from the Select Source screen. The Select Source screen displays a list of video sources that are available to the room.

    Note: If there is only one available source, the source automatically opens.

  3. The Crestron Home user interface displays controls that are used with the video source. The video source displays on your TV.

Play a Video Source - Multiple Displays in Room

  1. Tap the Video tile.

  2. The Video screen shows a tile for each display in the room. The tiles indicate the name of the display, status, sound control, and power controls.

    • Display Tile: Tap a display tile to open the Select Source screen for the display.
    • Display Status: The display tile indicates the name and logo of the active source. When the display is off, the video off icon and text is displayed.
    • Sound Bars: The active sound bars indicate that the audio associated with the display is active in the room.
    • Speaker Icon: The speaker icon indicates that the audio associated with the display is inactive. Tap the speaker icon to activate the audio associated with the display in the room.
    • Power Icon: Tap the power icon to power on or power off the display. The display starts playing the auto-select source or default source when powered on. If the auto-select source is not playing and no default source is selected, the Select Source screen displays.
    • Volume Control: Available when a video source is playing. Use the volume slider and the sound icons to control the audio volume in the room. Drag the slider to the left or right to lower or raise the volume. To raise or lower the volume in 1% increments, tap the slider to the left or right of the current volume indicator. To toggle the mute control, tap the or volume control icons.

  3. (Optional) Tap a source to watch from the Select Source screen. The Select Source screen displays a list of video sources that are available to the room.

    Note: If there is only one available source, the source automatically opens.

  4. The Crestron Home user interface displays controls that are used with the video source. The source displays on your TV.

Active Media

Use the Active Media toolbar to display and control active audio and video media sources in the system. The Active Media toolbar is displayed on all screens when media is playing in the system.

Select the Active Media toolbar to view the Active Media screen.

Active Media - Video Sources Only

Active Media - Video and Audio Sources

  • Room Tile: The room tile displays information about the active sources in the room and provides controls for the entire room. The room tile contains the source tiles for all active sources in the room.

    NOTE: If there is only one active source in the room, the source tile is combined with the room tile.

  • Source Tile: The source tile indicates the active source and the name of the device that is controlling it.
  • Sound Bars: The active sound bars indicate that the audio associated with the source is active in the room.
  • Speaker Icon: The speaker icon indicates that the audio associated with the source is inactive. Tap the speaker icon to activate the audio associated with the device in the room.
  • Power Icon: Tap  Power to power off the source. The power icon in the room tile powers off the entire room.

    Press and hold  Power to power cycle the device.

  • Volume Control: Available when a video source is playing. Use the volume slider and the sound icons to control the audio volume in the room. Drag the slider to the left or right to lower or raise the volume. To raise or lower the volume in 1% increments, tap the slider to the left or right of the current volume indicator. To toggle the mute control, tap the or volume control icons.
  • Control Media Source: Tap the arrow icon to display controls for the media source.
  • Turn off all media: Tap Turn off all media to power off all media devices in the house. A confirmation message is displayed.

Change the Video Source

When multiple video sources are available in the same room, you can change sources.

  1. Tap the down arrow next to the current video source.

  2. The Select Source screen displays a list of available video sources, including apps that are available on the Smart TV. Tap the video source that you wish to watch.

    NOTE: Media services (video streaming sources) that are provided by a Smart TV can be omitted from the list of sources during the setup of the Crestron Home system. For additional information, refer to Control Unlisted Video Sources.

  3. Tap the video source that you wish to watch. The video source displays on your TV.

Control Unlisted Video Sources

The sources listed in the Select Source screen are populated from the list of branded apps that are installed on the TV (for example, Amazon, Netflix, and Hulu). To control a source on a Smart TV that is not listed (for example, a TV manufacturer's app store):

  1. Tap the down arrow next to the current video source.

  2. Select Smart TV from the Select a Source list.

  3. The Crestron Home user interface displays a generic user interface and the Smart TV does not change it's source. Use the generic user interface to navigate the Smart TV.

    NOTE: Depending on the Smart TV model, some controls may not perform any function.

DGE-1000

Sources selected for the DGE-1000 launch in full screen. Tap the video to switch between preview and full screen modes.

NOTE: Set the DGE-1000's video endpoint to match the default room

DGE Preview Mode

DGE Full Screen Mode

Control Video Sources

Perform standard video controls using the play, pause, stop, previous/rewind, skip/fast forward, shuffle, and repeat buttons. The controls function like the remote that came with the device.

Control the Volume with a Mobile Device

To control the volume, use the volume up and down buttons on a mobile device or use the slider. To mute the volume, tap the speaker icon.

Tip: Volume control using the volume buttons on a mobile device requires the media page in the Crestron Home app to be open. Volume control using the buttons is not available on the Active Media screen or any other screen in the app.

Control Displays and Accessories

Tap  Display to control the display and accessories that are associated with the display. Tap a command to control the display or accessory.

NOTE: The commands are enabled during setup of the Crestron Home system.

To reorder the display commands, select Edit and then use the handles to reorder the commands.

Sleep Timer

Use a sleep timer to turn off all active media after a specific period of time.

To set a sleep timer:

  1. Select  Sleep.

  2. Turn on the Sleep Timer toggle.
  3. Press  Raise or  Lower to set the time.

Power Off

Use the  Power button to turn off or power-cycle the video source.

  • Tap: Stop the video and turn off the associated hardware.
  • Tap and hold: Power cycle the video sources. Power-cycle is supported only for devices controlled by a power distribution unit. All devices connected to the same outlet will be power cycle.

NOTE: If audio and video is playing in the same room (audio breakaway mode), pressing room power off will turn off both video and audio sources.

Audio

Select and control audio sources in the room.

Use the Audio tile to display audio source status and control audio sources.

Tap a room tile for information on audio in that room.

NOTE: When connecting to the system from outside the home network, users can select audio sources. Users will not be able to browse provider content such as songs or playlists.

Change Audio Source

Tap the down arrow to select an audio source. The list of available audio sources is displayed.

Open in App

If available, select Open in... to open the music app.

Sleep Timer

Use a sleep timer to turn off all active media after a specific period of time.

To set a sleep timer:

  1. Select  Sleep.

  2. Turn on the Sleep Timer toggle.
  3. Press  Raise or  Lower to set the time.

Power Off

Use the  Power button to turn off or power-cycle the audio source.

  • Tap: Stop the audio and turn off the associated hardware.
  • Tap and hold: Power cycle the audio source. Power-cycle is supported only for devices controlled by a power distribution unit. All devices connected to the same outlet will be power cycle.

NOTE: If audio and video is playing in the same room (audio breakaway mode), pressing room power off will turn off both video and audio sources.

Audio Control

Perform standard music controls using the play, pause, stop, previous/rewind, skip/fast forward, shuffle, and repeat buttons.

Control the Volume with a Mobile Device

To control the volume, use the volume up and down buttons on a mobile device or use the slider. To mute the volume, tap the speaker icon.

Tip: Volume control using the volume buttons on a mobile device requires the media page in the Crestron Home app to be open. Volume control using the buttons is not available on the Active Media screen or any other screen in the app.

Play Audio in Multiple Rooms

Listen to the same music in more than one room in your house by creating a room group. All rooms in the media group display their audio sources in the Select Source menu. Room groups work alongside Sonos device groups to synchronize audio output across rooms.

NOTE:

  • When creating a room group with rooms that have audio or video playing in the rooms, note the following:
    • If the room creating the group is playing a video source, the video source is turned off.
    • If the room creating the group is playing an audio source, the audio source is played in all rooms.
    • If the rooms added to the group are playing an audio or video source, the audio or video source is turned off.
  • Crestron recommends placing no more than 8 media rooms in one group for optimal performance. However, the Sonos app allows for more than 8 Sonos devices to be grouped together, which may cause inconsistencies between the Sonos app and the Crestron Home user interface.

Create a Room Group

To create a room group:

  1. Select Multi-room.

  2. Select Play in multiple rooms. The rooms that can be grouped are displayed.

  3. Select rooms to add to the group.

  4. Select Merge Selected into a Group.

Add or Remove Rooms from a Room Group

After a room group is created, rooms can be added to a room group, removed from a room group, and room groups can be deleted.

To manage room groups:

  1. Select Multi-room.

  2. Select Manage Rooms and Groups.

  3. To remove a room from a room group or to remove a room group select Ungroup All or Ungroup [Room Name]:
    • Ungroup All: Removes all rooms from the room group. The room group is removed.
    • Ungroup [Room Name]: Removes the room from the room group.
  4. To add a room to a room group, select the room and then select Merge Selected into a Group.

Room Group Volume Control

To change the volume for all rooms in a room group:

  1. Press the Multi-room button to display the Volume Manager menu. The Volume Manager menu provides settings for managing the volume for all media sources within a room or all of the rooms within a group.

  2. The following options are provided for each source or room

    • Tap the volume button to mute or unmute the volume for the source or room.
    • Use the slider to adjust the volume level for the source or room.

About Sonos Room Groups

Observe the following points about media groups and Sonos device groups:

Group Creation

  • All compatible endpoint devices that may be grouped (such as a Sonos PLAYBAR) are grouped immediately at the device level.
    • When compatible endpoints and sources are available in the same room, only source devices show as available.
    • A Sonos endpoint (PLAYBAR) may be added to a device group in the Sonos app, but it is ignored by the Crestron Home media system.
  • All compatible endpoint devices have their sources displayed as one. For example, all Sonos speakers are displayed as one source named "Sonos."
  • Source devices that are added as individual sources and later grouped are displayed alone. For example, a Sonos CONNECT device added as an individual source is displayed alone with the name set for it in the Sonos app.
  • Media group names do not always match the device group names set in the Sonos app.

Device-Grouped Source Routes

  • All compatible Sonos devices that may be grouped and that are required to complete the routes to all rooms in the group are added to the appropriate device group.
    • If a speaker's "Sonos" source is routed, but a room only allows routing from a Sonos CONNECT, the CONNECT is added to the Sonos group so that it plays audio in sync with the routed Sonos speakers.
    • If an individual Sonos CONNECT is routed, it is always added to the group of Sonos speakers (if any exist).
    • If an individual Sonos CONNECT is routed, but other rooms only allow routing from other Sonos CONNECT devices, those CONNECT devices are grouped together.
  • All Source devices that may be grouped but are no longer routed anywhere are removed from the device group.

Non‑Device‑Grouped Source Routes

  • All source devices that may be grouped are removed from the group.
  • Group power off shares this behavior.

Group Modification

  • Any rooms added to a media group abide by the behavior listed under the Group Creation bullet on the previous page. If a group source exists, the added rooms have the source routed to them using the source routing behavior described above.
  • If any rooms removed from the media group, the compatible endpoint devices from that room are removed from the device group.
  • All Source devices that may be grouped but are no longer available to the group or routed anywhere are removed from the device group.

Group Deletion

All source devices and endpoint devices in the grouped rooms are ungrouped after a deletion.

Grouping via a Third‑Party App (Sonos)

  • When endpoint devices are grouped for the first time, a new media group is created with the rooms that contain the endpoints.
  • When endpoint devices are added to an existing device group, the room containing the endpoints is added to the corresponding media group.
  • When source devices are grouped, the Crestron Home media subsystem does nothing.
  • When source devices are ungrouped, the Crestron Home media subsystem turns off the rooms that use the source devices. However, these rooms are not removed from the media group.