XiO Cloud® Service Third-Party Device Monitoring: Configuration Guide

The XiO Cloud® service provides monitoring capabilities for supported third‑party devices within a Crestron system using the Crestron Drivers framework, including projectors and displays, cable and satellite boxes, streaming media players, Blu-ray Disc® players, video conferencing devices, and others. The devices will appear in the XiO Cloud service and need only to be claimed to start monitoring.

NOTE: Supported third-party devices that use the Crestron Connected® communications protocol can be claimed to the XiO Cloud service directly without requiring a Crestron control system.

Crestron XiO Cloud™ Gateway software can also be used to monitor supported third‑party devices that are not connected to a Crestron system. This configuration allows monitoring via Ping, TCP, SNMP, and the Crestron Drivers framework over Ethernet. Power on and power off commands can also be executed for all monitored devices that support this functionality.

This document provides information on how to configure third-party device monitoring in connection with an XiO Cloud service account.

NOTE: Third-party device support requires a paid XiO Cloud Premium subscription (SW‑XIOC‑PREMIUM‑1YR-1‑99, SW‑XIOC‑PREMIUM‑1YR‑100‑499, and SW‑XIOC‑PREMIUM‑1YR‑500+).

System Requirements

Configuration

Best Practices