Wireless Best Practices

AirMedia Connect devices communicate with compatible AirMedia Series 3 Receivers using a Wi-Fi Direct connection. Wireless performance depends upon a variety of conditions in the environment.

Consider the following guidelines and best practices to ensure a consistent and reliable experience.

Physical Factors

  • Maximum Distance: The maximum range from the Connect device to the receiver varies based on environmental conditions, but Crestron recommends that the Connect device operate within 70 ft (23 m) of the receiver.

  • Wireless Interference: Ensure that there are no obstructions between the Connect device and receiver that could create wireless interference. Line of sight visibility from Connect device to receiver is ideal.

  • External Antennas (AM-3200-WF(-I) only): With the receiver powered off, connect the included external antennas. If the receiver is mounted behind a display, position the antennas near the bottom or sides of the display.

    Note: For more information, refer to OLH Answer ID 3076.

Network Settings

The following settings can be adjusted in the AirMedia receiver web configuration. For details, refer to Network.

  • Wi-Fi Frequency: AirMedia receivers can be set to 2.4GHz Only or 5GHz Only (default). The 5GHz generally enables higher throughput, but 2.4GHz enables wider distance.

  • Wi-Fi Channel: By default, the AirMedia receiver automatically selects a Wi-Fi channel. To improve reliability, use a Wi-Fi analyzer to determine the least crowded channel. Select the channel with the least traffic.

  • Wi-Fi Access Point Signal Strength: Set the signal strength to 100% for best results. In building layouts with multiple AirMedia systems and other Wi-Fi devices in close proximity, balance the signal strength as needed.