DM‑NVX‑384 and DM‑NVX‑385 Installation

Refer to the following sections to install the DM‑NVX‑384 and DM‑NVX‑385.

NOTE: This topic covers the installation of the room box models only. Refer to Card Installation for instructions on installing the DM‑NVX‑384C and DM‑NVX‑385C.

In the Box

Qty. Description
1 DM‑NVX‑384 or DM‑NVX‑385 Network AV Encoder/Decoder
   
  Additional Items
4 Screw, 04-40 1/4 in. steel, black, pan-head Phillips (2007158)
2 Metal mounting bracket (2057347)
1 Connector, 3-pin (2058278)
1 Connector, 4-pin (2003576)
1 Connector, 5-pin (2003577)

Mount the Device

The DM NVX device can be mounted onto a flat surface or rack rail.

Mount to a Surface

To mount the device to a surface:

  1. Use the four included 04-40 1/4 in. Phillips head screws to attach the two included mounting brackets to the sides of the device. Position the bracket so the flange of the bracket aligns with the rear panel of the device.

  2. Using four appropriate mounting screws (not included), mount the device onto a flat surface such as a wall or the underside of a table.

    NOTE: Fan ventilation holes are provided on five sides of the device. If the installation necessitates that another object be positioned flush against the ventilation holes on one side of the device, leave a minimum clearance of 2 in. (51 mm) of space on all other sides containing ventilation holes.

Mount to a Rack Rail

The device can be mounted onto a front or rear rack rail. To mount the device:

  1. Use two of the included 04-40 1/4 in. Phillips head screws to attach one of the included mounting brackets to a side panel of the device.
  2. Position the mounting bracket so that the holes align with the holes in the rack rail.

  3. Secure the device to the rack rail using two rack screws (not included).

Connect the Device

Connect the device as shown in the following illustrations.

NOTES:

  • The DM‑NVX‑384 and DM‑NVX‑385 each provide three Ethernet ports.

    • Ethernet port 1 is a 100BASE-TX/1000BASE-T port and a PoE++ powered device (PD) port. In order for the port to receive PoE++, it must be connected to PoE++ power sourcing equipment (PSE) such as a PoE++ compliant Ethernet switch or IEEE 802.3bt compliant injector.

      PoE++ or a PW‑2420RU power pack (sold separately) can be used to power the device. Do not connect both types of power simultaneously.

    • Ethernet port 2 is a 100BASE-TX/1000BASE-T port.

    • Ethernet port 3 is an SFP port, which connects to a fiber-optic network using the appropriate Crestron SFP‑1G series transceiver module (sold separately). Refer to the SFP‑1G Series Installation Guide for information on installing a SFP‑1G transceiver module.

    • All Ethernet ports can be used to a connect to a 1000BASE-T Ethernet switch to stream network video.

    • Ethernet ports 1 and 2 can also be used to connect to a local network device as a courtesy port or to another DM NVX device for daisy chain applications.

Top Panel

Bottom Panel

*Ethernet port 1 is a PoE++ powered device port.

**eARC functionality is reserved for future use.

Observe the LED Indicators

Refer to the following table for information about the LED indicators on the device.

LED Indicator Color Meaning
PWR Amber Power is applied to the device and the device is booting.
Green Power is applied to the device and the device is operational.
SETUP Red The SETUP button is pressed.
OL Green The device is online with a control system.
TX Green The device is in transmitter (encoder) mode.
RX Green The device is in receiver (decoder) mode.
Ethernet 1 Green An Ethernet link is established.
Flashing amber Data activity is occurring on the Ethernet link.
Ethernet 2 Green An Ethernet link is established.
Flashing amber Data activity is occurring on the Ethernet link.
Ethernet 3 LINK Green An Ethernet link is established.
Ethernet 3 ACT Flashing green Data activity is occurring on the Ethernet link.
HDMI OUT Green A video signal is being transmitted to the HDMI output.
HDMI IN 1 Green A video signal is detected at the HDMI input.
HDMI IN 2 Green A video signal is detected at the HDMI input.

Reset the Device

A factory restore may be performed when troubleshooting to restore all factory default settings on the device.

CAUTION: These procedures should only be performed to recover an unresponsive device. The factory restore procedure will clear certain device settings that cannot be recovered once the procedure is complete. Before performing this procedure, please contact Crestron True Blue Support via phone, email or chat as described at www.crestron.com/support.

To restore a DM NVX device to factory default settings:

  1. Press the RESET button 11 times, allowing 3-5 seconds between each press.

  2. After the 11th press, wait until the PWR LED illuminates green.

  3. Hold the SETUP button for 5 seconds.

The device will complete its current boot-up process, then reboot itself one more time. After this final boot-up, it will be restored to factory default settings.